West Point Insurance Services Knowledge Database

Streamline P&C Insurance Processes

West Point Insurance Services Knowledge Database

Follow our step-by-step guides on how to use InsurSys™ products to maximize and simplify your daily insurance processes. Explore frequently asked questions and find the solution using InsurRate, InsurClaims, InsurBill, InsurTakeout, InsurFlow, InsurAnalysis, InsurTest, or InsurScript. If you have any further questions, reach out to the helpful staff at West Point Insurance Services.

How do I manage policy counts and/or TIV in certain areas?
When a big storm is coming, how quickly can I pause writing new policies?
I need to update my rates! Can I do it myself?
We have new agents! How can I set them up in the system?
How do I transfer a book of business from one Agent to another?
I need to update and maintain my Mobile Home parks, where do I do that?
How do I batch process our payments?
How can we ensure client satisfaction when our insurance company is closed?
How do I see all of the documents submitted in the past day to process policy and claims changes?
Our Claims Department is sending out a lot of letters and it is a slow manual process. How can we make this more uniform and automate that?

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