Our Claims department is sending out a lot of letters, and it is a slow manual process. How can we make this more uniform and automate that?
There’s no reason to waste valuable time writing and rewriting letters that could be automated. With InsurClaims from West Point Insurance Services, you create templates to send letters from your claims department with custom headers, footers, and various dynamic fields. Follow the steps below to complete the process of sending a uniform, automated letters, emails, or text messages using InsurClaims.
Step 1: Enter your InsurClaims portal and click “Configuration” under the Site Navigation menu.
Step 2: Click “Communication.”
Step 3: Select an existing template or click “Add New Template” to create a new one.
Step 4: Choose whether you would like to send your new communication as a letter, email, or SMS. You can also choose who the possible recipients will be.
Step 5: Create your template. You have full control over the formatting and the layout of each communication. Utilize the dynamic fields to make your letter templates responsive to each policy and claim. You can also add areas to give the user the ability to type some of the details, or even copy and paste information into the document. Don’t forget to add customized header and footer!
Step 6: Click save.
Set Up InsurClaims
Save time with the P&C insurance automation software from West Point Insurance Services. If your P&C insurance company is not already using the InsurSys™ suite and InsurClaims to automate your daily processes, contact our team for a quote!